Sustainability

Sustainability Performance Data

Governance & Economic Dimension

Corporate Governance Data

GRI Required Data Unit Data Collection Period
2021 2022 2023 2024 2025
- Board Structure
Total board size Person 9 9 8 8 7
Executive director Person 1 1 1 1 1
Independent director Person 4 5 4 4 3
Other Non-executive director Person 4 3 3 3 3
Number of female directors Person 2 3 3 3 2
  Board Effectiveness
Average board meeting attendance % of meetings of board of directors 100 100 99 96 100
Minimum of attendance for all members required, at least % 50 50 50 50 50
Number of non-executive/ independent directors with 4 or less other mandates (listed issuers) Number 8 8 7 6 6
Number of other mandates (listed issuers) for non-executive/ independent directors restricted to Number 5 5 5 5 5
  Tenure
Average tenure of board members in years Year 4 4 4 5 5

Customer Relationship Management

GRI Required Data Unit Data Collection Period
2021 2022 2023 2024 2025
- Net Promoter Score
Satisfied respondents % of satisfied respondents 68 68 72 72 72
Data coverage % of customers 100* 82 72 60 59
  Customer Satisfaction Survey
Customer satisfaction result Numerical 3.5 3.5 3.5 3.5 3.4
Data coverage % of customers 100* 82 72 60 59
Customer satisfaction target at fiscal year Numerical 3.3 3.3 3.3 3.3 3.3

*Prior to 2022, data coverage is calculated as percentage of active customers

Policy Influence (Contribution and Spending Data)

GRI Required Data Unit Data Collection Period
2020 2021 2022 2023 2024
415-1* Contribution and Other Spending
Membership Fee: Methanol Institute RM 511,438 455,344 556,063 587,500 587,500
Membership Fee: International Fertilizer Association RM 148,161 165,292 167,801 185,904 208,090
Sponsorship: Malaysian Plastic Manufacturers Association RM 100,000 50,000 110,000 70,000 70,000
Membership Fee: Fertilizer Industry Association of Malaysia RM 5,000 5,000 5,000 5,000 0
Contribution: political campaigns or political organisations* RM 0 0 0 0 0
Contribution: lobbyists or lobbying organisations RM 0 0 0 0 0
Total contribution and other spending: Trade Association RM 764,599 675,636 838,864 848,404 865,590

*per item 29.1 PETRONAS Code of Conduct & Business Ethics: PETRONAS does not support political parties or individual politicians and does not take part in political activities or party politics.

Economic and Tax Data

GRI Required Data Unit Data Collection Period
2020 20211
(restated)
2022 2023 2024
201-1 Direct Economic Value Generated
Sale Revenue RM (Million) 14,362 23,026 28,953 28,667 30,671
Revenues from sale of goods and rendering of services RM (Million) 14,312 22,976 28,904 28,618 30,610
Net sales plus revenues from financial investments and sales of assets RM (Million) 50 50 49 49 61
  Economic Value Distributed
Employee wages and benefits RM (Million) 1,0503 1,200 1,579 2,376 2,626
Capital investments RM (Million) 1,474 1,538 1,881 2,349 2,452
Operating cost RM (Million) 12,522 16,377 22,870 27,182 29,635
Environmental capital investments RM (Million) 203 52* 22 34 174
Environmental operating cost RM (Million) 10 19* 23 17 24
Payments to government: Gross taxes RM (Million) 271 391 406 360 401
Payments to providers of capital: Dividends paid RM (Million) 964 3,206 3,844 1,920 1,234
Economic value retained RM (Million) 622 4,114 2,483 (169) 55
  Revenue by Country2
Malaysia RM (Million) 4,280 18,193 21,191 18,141 19,154
Asia: China RM (Million) 2,654 913 1,032 1,249 2,322
Asia: Indonesia RM (Million) 1,528 432 420 419 656
Asia: Thailand RM (Million) 1,539 2,341 3,247 2,304 2,026
Asia: Others RM (Million) 2,652 210 309 149 160
Sweden RM (Million) 0 0 1,329 5,242 5,472
Netherlands RM (Million) 0 634 861 877 587
Other countries RM (Million) 1,7093 303 564 286 294
  Effective Tax Rate
Reported Taxes Million 271 391 406 360 401
Cash Tax Paid Million 204 197 462 423 303
Tax Reporting by Country
GRI   Unit 2024
Revenue Profit/(loss) before tax Tax expense** Tax paid/(refund)
201-1
Malaysia RM (Million) 19,154 1,608 358 195
Asia: China RM (Million) 2,322 47 11 14
Asia: Indonesia RM (Million) 656 11 1 (7)
Asia: Thailand RM (Million) 2,026 30 7 7
Asia: Others RM (Million) 160 (2) - 3
Sweden RM (Million) 5,472 57 18 18
Netherlands RM (Million) 587 (80) 2 74
Other countries RM (Million) 294 19 5 -

1 Restated in 2021 reporting as published in Financial Report 2022
2 In FY2024 - 2021, revenue by country is determined based on country of operations. For FY2020, the revenue by country was reported based on customers’ location.
3 Restated as per PCG Financial Report 2021
* Restated information in 2021 upon streamlining the way of sustainability & environmental cost reporting.
** Refers to income tax accrued for the current year.

Environmental Dimension

Operational Eco-efficiency Data

GRI Required Data Unit Data Collection Period
2021 2022 2023 2024 2025
302-1 Energy Consumption
Total energy consumption within the organisation from non-renewable sources GWh 28,408 29,139 27,749 28,763 45,831
Total renewable energy consumption GWh 0 0 134 278 660
305-1 Greenhouse Gases Emissions (GHGs)1
Total direct GHGs emissions (scope 1) Million tonne CO2 equivalent (tCO2e) 5.71 6.47 6.40 6.69 6.61
305-2 Indirect GHGs emissions from energy purchased and consumes (scope 2)
  • location-based
Million tCO2e 1.36 1.55 1.50 1.43 1.45
Indirect GHGs emissions from energy purchased and consumes (scope 2)
  • market-based
Million tCO2e 1.36 1.55 1.41 1.25 1.24
305-3 Other indirect GHG emissions (Scope 3)
  • Cat 1: Purchased goods & services
Million tCO2e - 5.53* 9.49 10.17 9.61
  • Cat 3: Fuel and Energy-Related activities
Million tCO2e - - 1.67 1.65 1.66
  • Cat 11: Use of sold products
Million tCO2e - 10.12* 10.04 11.60 12.35
305-4 GHGs emission intensity (scope 1 & 2)
  • market-based
tCO2e/tonne production 0.71* 0.74 0.76 0.71 0.73
305-7 NOx, SOx, and Other Significant Air Emissions
Volatile organic compounds (VOCs) Tonne 257.4 341.2 - - 80.0**
Nitrogen oxides (NOx) emissions Kilotonne 25.1 18.7 22.0 24.8 35.9
Sulfur oxides (SOx) emissions Kilotonne 0.27 0.19 0.17 0.17 1.22
303-1 Water Consumption and Wastewater
Withdrawal: Total municipal water supplies (or from other water utilities) Million m3 63.7 62.7 56.5 60.4 57.0
- Total direct COD Tonne 182.2 215.0 227.8 180.9 173.4*
306-2 Routine Waste
Total hazardous waste generated kilotonne 97.0 88.8 80.6 108.3 87.8
- Environmental Violations
Number of violations of legal obligations/ regulations Number 0 0 0 0 0
Amount of fines/penalties related to the above RM (Million) 0 0 0 0 0*
Environmental liability accrued at year end Number 0 0 0 0 0

1 Refer PCG Sustainability Report 2024 page 37 for details on the approach, GHGs calculation standard, methodology, emission factors, GWP references and restatements.

*Data covers Commodities manufacturing sites with operational control

**Data covers Specialty Chemicals manufacturing sites only

Social Dimension

Human Capital Performance Data

GRI Required Data Unit Data Collection Period
2021 2022 2023 2024 2025
102-8 Total FTE Person 4,585 6,288 6,465 6,728 6,355

M = Male, F = Female

M F M F M F M F M F
Employees by age (permanent employee)
<30 years Person 439 478 535 553 506
352 87 359 119 408 127 407 146 388 188
% 80 20 75 25 76 24 74 26 77 23
30 - 50 years Person 3,662 3,701 3,843 3,809 3,448
3,027 635 3,082 619 3,209 634 3,178 631 2,973 475
% 83 17 83 17 84 16 83 17 85 14
>50 years Person 484 543 504 573 343
411 73 468 75 425 79 484 89 295 48
% 85 15 86 14 84 16 84 16 86 14
102-8 Employees by employee category (permanent employee)
Executives Person 56 11* 11 11 9
43 13 7 4 7 4 7 4 5 4
% 77 23 64 36 64 36 64 36 56 44
Middle Management Person 207 48* 113 49 25
165 42 37 11 83 30 40 9 21 4
% 80 20 77 23 73 27 82 18 84 16
First-level Management Person 650 695* 726 818 638
437 213 517 178 528 198 569 249 461 177
% 67 33 74 26 73 27 70 30 72 28
Employee (Non-management level) Person 3,672 3,978 5,616 5,773 3,626
3,146 526 3,355 623 4,538 1,078 4,630 1,143 3,169 457
% 86 14 84 16 81 19 80 20 87 13
Share and percentage women in total workforce % of total workforce 17.3 21.6 20.3 21.1 14.9
Share of women in all management positions (junior, middle, and senior management) % of total management workforce 29 26 27 30 28
Share of women in junior management positions i.e. first level of management % of total junior management positions 30 26 27 30 28
Share of women in top management positions, i.e. maximum two levels away from CEO % of total top management positions 25 36 36 36 44
Share of women in management positions in revenue - generating functions (excluding support function) % of all such managers 20 26 17 22 22
Number of women in STEM -related positions Number of women in STEM -related positions 269 313 318 275 258
Share of women in STEM -related positions % of total STEM positions 8 9 9 7 7
Share of employee workforces: Nationality (Malaysian) Number of employees 4,196 4,277 4,423 4,440 4,243
% of total workforce 98.8 98.7 98.7 98.8 98.7
% of total management workforce (Share in all management positions including junior, middle and senior management) 98.6 98.4 98.2 97.3 96.7
Share of employee workforces: Nationality (Chinese) Number of employees 10 12 11 11 10
% of total workforce 0.2 0.3 0.2 0.2 0.2
% of total management workforce (Share in all management positions including junior, middle and senior management) 0.3 0.4 0.4 0.4 0.3
Share of employee workforces: Nationality (Indonesian) Number of employees 17 17 16 14 13
% of total workforce 0.4 0.4 0.4 0.3 0.3
% of total management workforce (Share in all management positions including junior, middle and senior management) 0.2 0.4 0.4 0.7 0.7
Share of employee workforces: Nationality (Thai) Number of employees 14 16 16 16 15
% of total workforce 0.3 0.4 0.4 0.4 0.3
% of total management workforce (Share in all management positions including junior, middle and senior management) 0.2 0.2 0.1 0.3 0.3
Share of employee age below 30 years old % of FTEs 10 10 11 11 12
Share of employee age between 30-50 years old % of FTEs 80 78 79 77 80
Share of employee age above 50 years old % of FTEs 10 11 10 12 8
102-41 % of employees represented by an independent trade union or covered by collective bargaining agreements: % 75 89 85 99.7 91
102-41 % of total employees covered by collective bargaining agreements %     55 54 51
401-1 New employee hires
Total new employee hires Person 97 290 518 519 66
84 13 219 71 399 119 341 168 57 9
By Age group
<30 years Person 57 172 218 131 45
48 9 110** 36** 176 42 85 46 40 5
30 - 50 years Person 39 99 131 62 19
35 4 54** 6** 103 28 52 10 15 4
>50 years Person 1 19 23 2 2
1 0 1** 1** 18 5 1 1 2 0
By Nationality
Malaysian Person 82 10 164** 42** 229 46 132 56 53 9
Others Person 2 3 1** 1** 4 2 6 1 4 0
By Level
Executives Person 0 0 00** 1** 0 0 0 0 0 0
Middle Management Person 0 0 0** 9** 2 1 0 1 0 0
First-level Management Person 1 0 1** 0** 7 1 8 1 3 0
Employee (Nonmanagement level) Person 83 13 164** 42** 224 46 130 55 54 9
401-1 Internal hires
Total internal hires Person 58 29 40 48 62
30 28 18 11 26 14 25 23 47 15
Percentage of open positions filled by internal candidates % 21.5 22.7 21.7 23.2 14.5
By Age group
<30 years Person 16 3 2 6 14
10 6 3 0 2 0 2 4 9 5
30 - 50 years Person 37 25 37 37 47
18 19 14 11 23 13 18 19 38 9
>50 years Person 5 1 2 5 2
2 3 1 0 1 1 5 0 0 1
By Nationality
Malaysia Person 30 28 18 11 26 14 25 23 45 15
Others Person 0 0 0 0 0 0 0 0 2 0
By Level
Executives Person 2 0 1 0 0 0 3 0 0 0
Middle Management Person 2 2 0 0 1 0 6 1 0 1
First-level Management Person 7 2 4 4 7 7 4 12 6 4
Employee (Nonmanagement level) Person 19 24 13 7 18 7 12 10 41 10
401-1 Turnover rate
Total employee turnover Person 42 141 55 75 61
28 14 53** 15** 48 7 53 22 52 9
% 1.9 2.2 1.3 1.7 1.1
Age group
<30 years Person 8 2** 10 13 3
3 5 1** 1** 7 3 3 10 1 2
30 - 50 years Person 31 52** 32 41 43
23 8 39** 13** 28 4 29 12 36 7
>50 years Person 3 14** 13 21 15
2 1 13** 1** 13 9 21 0 15 0
By Nationality
Malaysian Person 26 12 43** 15** 44 7 53 21 49 9
Others Person 2 2 10** 0** 4 0 0 1 3 0
By Level
Executives Person 0 0 0** 0** 0 0 0 0 0 0
Middle Management Person 0 0 4** 0** 5 0 2 0 4 0
First-level Management Person 1 2 7** 0** 5 0 13 0 15 0
Employee (Nonmanagement level) Person 27 12 42** 15** 38 7 38 22 33 9
Voluntary employee turnover rate % 0.87 1.43** 0.92 1.0 1.0
Voluntary employee turnover rate (excluding employee less than 1 year) % 0.85 1.41** 0.76 1.0 1.0
Female turnover rate % 33 22** 13 29 15
Male turnover rate % 67 78** 87 71 85
401-2 Average hiring cost/FTE RM/FTE 7,500 7,500 7,500 7,500 7,500
401-3 Parental leave
Employee taken parental leave Person 441 421 350 324 321
Employee returned to work after parental leave Person 441 421 350 324 321
- Employee Engagement
Trend of employee engagement % of actively engaged employees 95.5 84.0** 93 95  
404-1 Employee Training and Development Hours
Average hours per FTE of training and development Hours/ person 24.0 73.5 52.0 52.0 82.0
By types/ topics of Training
Anti-Corruption Hour/ person/ year 1.0 0.9 0.9 1.0 1.0
1.0 0.9 0.0 0.0 0.9 1.0 1.0 1.0 1.0 1.0
Legal (Sanction, Competition Law, PDPA, Third Party Risk Management) Hour/ person/ year 3.6 0.8 2.4 2.8  
3.6 3.4 0.8 0.8 2.4 2.4 2.8 2.8    
By Level
Management Hour/ person/ year 22.6 48.2 58.8 68.2 60.0
22.5 23.3 50.3 42.2 58.0 61.2 70.0 63.8 61.5 56.0
Employee (Nonmanagement level) Hour/ person/ year 23.9 78.4 81.0 89.2 88.7
23.7 25.1 82.6 52.6 84.4 60.2 91.7 74.0 92.0 65.3
Average amount spent per FTE on training and development RM/ person/ year 1,564 5,631 9,685 9,239 8,329
  Percentage of employees receiving regular performance and career development reviews % 100 100 100 100 100
  Total hours of employee training as a companby Hours - 264,664 347,244 385,733 353,581
- Contract Staff
Percentage of employees that are contractors or temporary staff % - - 8 9 1

*Revised classification
**Data for PCG only. Detailed breakdown undisclosed for BRB.
***Revised survey mechanism

Social Impact

GRI Required Data Unit Data Collection Period
2021 2022 2023 2024 2025
   
Total amount invested in the community where the target beneficiaries are external to the listed issuer RM - - 2,727,125.691 5,104,784.01 407,224

1Inclusive of the ecocare restoration costs, which amounted to RM6.1 million over both years

Occupational Health and Safety Data

GRI Required Data Unit Data Collection Period
2021 2022 2023 2024 2025
403-9 Work-Related Fatalities
Employee Case 0 0 0 1 0
Contractor1 Case 0 0 0 0 0
- Lost-Time Injury Frequency (LTIF)
Employees and Contractors1 Case 2 4 2 4 11
Case/ 1 million manhours 0.07 0.17 0.09 0.16 0.43
- Process Safety Events – Tier 1
Number of process safety events – Tier 1 Number 1 1 1 2 -
Target of Tier 1 process safety events Number 0 0 0 0 0

1Worker (exclude employee) refers to significant workers that are contractors

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