Human Rights | PETRONAS Chemicals Group Berhad (PCG)

Why It Matters

At PCG, human rights are central to how we operate and engage with others. We uphold the principles of dignity, fairness, respect, and equality for all individuals regardless of gender, religion, or race.

By embedding human rights into our practices, we foster trust with employees, customers, suppliers, and the communities we serve. This commitment not only strengthens our social license to operate but also drives sustainable growth, enhances our reputation, and builds enduring relationships with stakeholders.

Our Approach

Guided by the PETRONAS Human Rights Policy, we are committed to upholding internationally recognised human rights standards and complying with all applicable laws where we operate. This commitment aligns with the United Nations Guiding Principles on Business and Human Rights and the Organisation for Economic Co-operation and Development (OECD) Guidelines for Multinational Enterprises on Responsible Business Conduct. The policy applies to our own operations, contractors, and any third-party performing work on behalf of PCG, in accordance with the PETRONAS Contractors Code of Conduct on Human Rights (CoCHR).

We adopt a risk-based due diligence approach to identify, prevent, and mitigate human rights impacts. A key internal process supporting this is the Social Risk Assessment, which is applied to all projects likely to generate social impacts or human rights risks—including new developments, expansions, and mergers or acquisitions.

We also uphold the right of all stakeholders to raise concerns without fear of retaliation. To support this, we have established grievance mechanisms that offer internal and external stakeholders a transparent, fair, and effective platform to lodge complaints and seek resolution.

For more details on our human rights policy, due diligence tools, and grievance mechanisms, please refer to the PCG Human Rights Management Approach document.

How We Provide Value

We embed human rights principles into our workforce practices by aligning with internationally recognised human rights standards. We adopted PETRONAS Diversity & Inclusion statement as part of our commitment to a respectful and supportive workplace and uphold freedom of association and fair treatment for all. To strengthen awareness of labour rights and foster a culture of accountability, we provide various training related to human rights training for our employees.

We embed the requirements of the PETRONAS Contractors Code of Conduct on Human Rights (CoCHR) into our contract documents and monitor compliance through regular audits and assessments.
Engagement sessions are conducted to raise awareness and strengthen understanding of human rights management among contractors and suppliers.
Respect for the rights of foreign and migrant workers is a priority, and we ensure their employment complies fully with all applicable labour and immigration laws.

We provide human rights awareness training on policy and procedures to our security personnel, including the PETRONAS Auxiliary Police.

Social Risk Assessments (SRA) are conducted across our projects and operations to identify, assess, and mitigate potential social and human rights risks affecting the communities where we operate. The process specifically addresses elements such as land management, indigenous peoples, and cultural heritage.
To ensure stakeholders have a voice, we’ve established a grievance mechanism that provides community members and other stakeholders with a transparent platform to raise concerns and seek fair resolution.