Licensing & Procurement in Malaysia

This section provides information on licensing and registration for Malaysian-based vendors (contractors/suppliers)
who are interested in doing business with PETRONAS. The application procedures,
guidelines and requirements are subject to change from time to time.

Overview of Licensing & Procurement Process

 

How to become a PETRONAS vendor and participate in PETRONAS tenders?
 
 
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Step 1

Determine eligibility based on PETRONAS Licensing/ Registration requirement


 
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Step 2

Complete online registration via PETRONAS Licensing Management System (PLMS)


 
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Step 3

Perform procurement activities online via Procurement Platform


 

 
How to participate in other Operators’ tender in Malaysia
 
 
procurement-step-1.png

Step 1

Determine eligibility based on PETRONAS Licensing/ Registration requirement


 
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Step 2

Complete online registration via PETRONAS Licensing Management System (PLMS)


 
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Step 3

Wait and respond to Invitation To Bid from PAC if identified as a bidder in PAC tendering exercise


 
 
 

 
Click here to see more information on list of Operators in Malaysia.

 

Important Note
 
PETRONAS is committed in upholding Health, Safety and Environment (HSE) in wherever we operate. Click here for HSE Training Guideline for Contractor, a reference guide on HSE training.
 

PETRONAS License & Registration Requirement in Malaysia

 

Applicants are advised to have full understanding of PETRONAS Licensing and Registration General Guidelines and to ensure compliance with the general requirements before submitting application for license or registration via PETRONAS Licensing Management System (PLMS) online platform.

 

The references are as follows:

 General Guidelines (English | Bahasa Melayu)

Appendices to General Guidelines (English | Bahasa Melayu )

Frequently Asked Questions (FAQ)


 

Definition of Application Type
 
License
A company with a valid license is allowed to supply goods/services to both upstream and downstream sector of the oil and gas industry in Malaysia.

Examples of clients are:
Petroleum Arrangement Contractors (PACs), PETRONAS subsidiaries, Offshore Fabrication Contractors, MISC and others.
 


 
Registration
A company with a valid registration is allowed to supply goods/services to the downstream sector of the oil and gas industry, serving PETRONAS subsidiaries only.

Examples of clients are:
PETRONAS subsidiaries such as PETRONAS Chemicals Group, PETRONAS Gas Berhad, PETRONAS Dagangan Berhad and others.
 

 
Applications Involving Foreign Companies
 

There are three ways for a foreign company to be licensed with PETRONAS:

  1. By appointing a local company as Agent.
  2. By forming a local Joint-Venture (JV) company with a local partner.
  3. By opening a local branch in Malaysia.

In appointing a local agent, foreign companies are encouraged to select local agent from the existing PETRONAS licensed / registered vendors to ensure that PETRONAS License and Registration requirements are fully met. 
 
In appointing a local JV partner or opening a local branch, foreign companies must comply with the requirements as stipulated in the General Guidelines and submit application for License and Registration via PLMS.



 
Standardised Work and Equipment Categories (SWEC)
 

Divided into broad categories of Products and Services, SWEC refers to the list of work categories in upstream and downstream.

 

Downloads:

SWEC List
SWEC Mapping


 
Minimum Technical Requirement (MTR)
 

Certain SWECs has minimum technical requirements which companies need to comply with before submitting application for license/registration.

 

Downloads:

SWEC Minimum Technical Requirements

 

For information on PETRONAS procurement process, please refer to our Procurement Platform.

 

Licensing & Registration Platform

 

PLMS is the online platform for new license/registration application by eligible vendors.

 

PLMS is designed around improved efficiency and intuitive navigation which complements the new Unified Procurement Platform, to give you a streamlined end-to-end procurement experience that elevates business efficiency and transparency. Follow these simple steps to get started.

 

Licensing & Registration activities that can be performed via PLMS are:

 
  • Apply/Update/Renewal/Cancellation of License or Registration
  • Apply/Update/Renewal/Cancellation of SWEC
  • Update Company Profile and Information
 
 

PETRONAS Licensing Management System (PLMS) – for new license/registration application.


 


 

Downloads:

PLMS Supplier User Guide
PLMS Frequently Asked Questions
PLMS System Briefing Video

 

For further inquiries, please contact lrs_enquiries@petronas.com or call us at
1-800-88-0011.

 

Procurement Platform

 

In line with PETRONAS vision of going digital, we are implementing a new Unified Procurement Platform to provide PETRONAS vendors with a streamlined business experience.

 

The Unified Procurement Platform also enables the Business-to-Business (B2B) marketplace for selected products.



 
Unified Procurement Platform
A cloud-based end-to-end source-to-pay procurement platform.

Only applicable for PETRONAS Subsidiaries listed here.

Click here to learn more on Unified Procurement Platform.
 
 
 
Business-to-Business (B2B) Marketplace
B2B platform is an e-commerce marketplace which integrates with the new Unified Procurement Platform.

This marketplace allows PETRONAS users to buy non-stock and non-contracted products from PETRONAS licensed/registered vendors.

Click here to learn more on B2B Marketplace.
 
 
 
PETRONAS Supplier Self Service (SUS) Portal
PETRONAS Supplier Self Service (SUS) is a procure-to-pay platform, applicable for PETRONAS Subsidiaries that are not enabled with Unified Procurement Platform.

Click here to learn more on SUS.
 


 
Important Note
 

Before conducting any procurement activities with PETRONAS, you need to be a licensed or registered PETRONAS vendor (application via PLMS).

 

PETRONAS vendors are advised to manage both accounts in PETRONAS Supplier Self Service (SUS) Portal and the new Unified Procurement Platform to avoid missing out on any business opportunities with PETRONAS.

 

Please be informed that you may receive tender notification(s) from either PETRONAS Supplier Self Service (SUS) Portal or the Unified Procurement Platform depending on tender owner.



 

 

Unified Procurement Platform

 

The Unified Procurement Platform, GEP SMART will provide PETRONAS vendors with a streamlined business experience through features such as centralised system for bid submissions, dedicated channel for tender clarifications, contract management repository and others.



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For more information or detailed instructions on account creation & system navigation, you may refer to the links below:

Unified Procurement Platform (GEP SMART™) Supplier Login
Unified Procurement Platform (GEP SMART™) Supplier User Guide
Unified Procurement Platform (GEP SMART™) Supplier Profile Quick Reference Guide
Unified Procurement Platform (GEP SMART™) Invoice Management and Payment Quick Reference Guide
Unified Procurement Platform (GEP SMART™) Supplier Video Walkthroughs
Unified Procurement Platform (GEP SMART™) System Demo
Unified Procurement Platform (GEP SMART™) Frequently Asked Questions


 
Important Note
 

Before conducting any procurement activities with PETRONAS, you need to be a licensed or registered PETRONAS vendor (application via PLMS).

 

PETRONAS vendors are advised to manage both accounts in PETRONAS Supplier Self Service (SUS) Portal and the new Unified Procurement Platform to avoid missing out on any business opportunities with PETRONAS.

 

Please be informed that you may receive tender notification(s) from either PETRONAS Supplier Self Service (SUS) Portal or the Unified Procurement Platform depending on tender owner.



 

For further inquiries, please contact supplier.servicedesk@petronas.com or call us at 1-800-88-0011.

 

B2B Marketplace

 

Business-to-Business (B2B) Marketplace is an e-commerce marketplace which integrates with the new Unified Procurement Platform.

 

Currently, the B2B Marketplace allows PETRONAS Users to buy non-stock and non-contracted products from PETRONAS licensed/registered vendors.




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Please refer to the following steps and general requirements for you to be a listed vendor on the B2B Marketplace:



 
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Apply PETRONAS License/ Register via PLMS for selected non-stock categories

 
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Create an account to be registered in the B2B Marketplace platform(s). It’s free!

 
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Upload your product(s) into the marketplace catalogue

 
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Start to receive purchase order from buyer

 
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Payment will be transferred to you once goods are successfully delivered



 

The B2B Marketplace is only applicable for vendors who are licensed/registered with PETRONAS under the non-stock categories.

 

For more information or detailed instructions on the system navigation, you may refer to the links below

 

 

B2B Marketplace Platform Frequently Asked Questions (FAQs)
B2B Marketplace User Guide


 

For further inquiries, please contact supplier.servicedesk@petronas.com or call us at 1-800-88-0011.

 

Supplier Self Service (SUS)

 

PETRONAS Supplier Self Service (SUS) is a procure-to-pay platform, applicable for subsidiaries that are not enabled by the new Unified Procurement Platform.

 

 

For more information, you may refer to the links below:

SUS System Frequently Asked Questions (FAQs)
SUS System User Guide
SRM Vendor Briefing
SRM Vendor Cutover Plan
Need Help to use System?


 
Important Note
 

Before conducting any procurement activities with PETRONAS, you need to be a licensed or registered PETRONAS vendor (application via PLMS).

 

PETRONAS vendors are advised to manage both accounts in PETRONAS Supplier Self Service (SUS) Portal and the new Unified Procurement Platform to avoid missing out on any business opportunities with PETRONAS.

 

Please be informed that you may receive tender notification(s) from either PETRONAS Supplier Self Service (SUS) Portal or the Unified Procurement Platform depending on tender owner.



 

For further inquiries, please contact supplier.servicedesk@petronas.com or call us at 1-800-88-0011.

 

Contact Us

 

PETRONAS Licensing and Registration
 

Please be informed that our Service Counter at Level 9, Tower 1, PETRONAS Twin Towers and Regional Self-service Kiosk will be suspended until further notice due to COVID-19. 
 

 

For issues related to PETRONAS licensing system or inquiries on general licensing and registration matters, please contact:

 

PETRONAS Contact Centre
Tel:  1-800-88-0011
E-mail:  lrs_enquiries@petronas.com
Monday – Friday: 8.00am - 5.00pm 

 

To request for virtual consultations, please click the button below to schedule an appointment.

   



Note: All enquiries will be managed through the channels mentioned above, including regional offices.



 
Procurement Platform Systems
 

For issues related to PETRONAS Procurement Platform systems (SUS Portal, Unified Procurement Platform or B2B Marketplace), please contact:

 

PETRONAS Contact Centre
Tel:  1-800-88-0011
E-mail:  supplier.servicedesk@petronas.com
Monday – Friday: 8.00am - 5.00pm