This section provides information on licensing and registration for Malaysian-based vendors (contractors/suppliers)
who are interested in doing business with PETRONAS. The application procedures,
guidelines and requirements are subject to change from time to time.
Step 3
Wait and respond to Invitation To Bid from PAC if identified as a bidder in PAC tendering exercise
Applicants are advised to have full understanding of PETRONAS Licensing and Registration General Guidelines and to ensure compliance with the general requirements before submitting application for license or registration via PETRONAS Licensing Management System (PLMS) online platform.
The references are as follows:
General Guidelines (English | Bahasa Melayu)
Appendices to General Guidelines (English | Bahasa Melayu )
Frequently Asked Questions (FAQ)
| License |
|---|
| A company with a valid license is allowed to supply goods/services to both upstream and downstream sector of the oil and gas industry in Malaysia. Examples of clients are: Petroleum Arrangement Contractors (PACs), PETRONAS subsidiaries, Offshore Fabrication Contractors, MISC and others. |
| Registration |
|---|
| A company with a valid registration is allowed to supply goods/services to the downstream sector of the oil and gas industry, serving PETRONAS subsidiaries only. Examples of clients are: PETRONAS subsidiaries such as PETRONAS Chemicals Group, PETRONAS Gas Berhad, PETRONAS Dagangan Berhad and others. |
There are three ways for a foreign company to be licensed with PETRONAS:
In appointing a local agent, foreign companies are encouraged to select local agent from the existing PETRONAS licensed / registered vendors to ensure that PETRONAS License and Registration requirements are fully met.
In appointing a local JV partner or opening a local branch, foreign companies must comply with the requirements as stipulated in the General Guidelines and submit application for License and Registration via PLMS.
Divided into broad categories of Products and Services, SWEC refers to the list of work categories in upstream and downstream.
Downloads:
SWEC ListCertain SWECs has minimum technical requirements which companies need to comply with before submitting application for license/registration.
Downloads:
SWEC Minimum Technical RequirementsFor information on PETRONAS procurement process, please refer to our Procurement Platform.
PLMS is the online platform for new license/registration application by eligible vendors.
PLMS is designed around improved efficiency and intuitive navigation which complements the new Unified Procurement Platform, to give you a streamlined end-to-end procurement experience that elevates business efficiency and transparency. Follow these simple steps to get started.
Licensing & Registration activities that can be performed via PLMS are:
PETRONAS Licensing Management System (PLMS) – for new license/registration application.
Downloads:
PLMS Supplier User GuideFor further inquiries, please contact lrs_enquiries@petronas.com or call us at
1-800-88-0011.
In line with PETRONAS vision of going digital, we are implementing a new Unified Procurement Platform to provide PETRONAS vendors with a streamlined business experience.
The Unified Procurement Platform also enables the Business-to-Business (B2B) marketplace for selected products.
| Unified Procurement Platform |
|---|
| A cloud-based end-to-end source-to-pay procurement platform. Only applicable for PETRONAS Subsidiaries listed here. Click here to learn more on Unified Procurement Platform. |
| Business-to-Business (B2B) Marketplace |
|---|
| B2B platform is an e-commerce marketplace which integrates with the new Unified Procurement Platform. This marketplace allows PETRONAS users to buy non-stock and non-contracted products from PETRONAS licensed/registered vendors. Click here to learn more on B2B Marketplace. |
| PETRONAS Supplier Self Service (SUS) Portal |
|---|
| PETRONAS Supplier Self Service (SUS) is a procure-to-pay platform, applicable for PETRONAS Subsidiaries that are not enabled with Unified Procurement Platform. Click here to learn more on SUS. |
Before conducting any procurement activities with PETRONAS, you need to be a licensed or registered PETRONAS vendor (application via PLMS).
PETRONAS vendors are advised to manage both accounts in PETRONAS Supplier Self Service (SUS) Portal and the new Unified Procurement Platform to avoid missing out on any business opportunities with PETRONAS.
Please be informed that you may receive tender notification(s) from either PETRONAS Supplier Self Service (SUS) Portal or the Unified Procurement Platform depending on tender owner.
The Unified Procurement Platform, GEP SMART™ will provide PETRONAS vendors with a streamlined business experience through features such as centralised system for bid submissions, dedicated channel for tender clarifications, contract management repository and others.
For more information or detailed instructions on account creation & system navigation, you may refer to the links below:
Unified Procurement Platform (GEP SMART™) Supplier LoginBefore conducting any procurement activities with PETRONAS, you need to be a licensed or registered PETRONAS vendor (application via PLMS).
PETRONAS vendors are advised to manage both accounts in PETRONAS Supplier Self Service (SUS) Portal and the new Unified Procurement Platform to avoid missing out on any business opportunities with PETRONAS.
Please be informed that you may receive tender notification(s) from either PETRONAS Supplier Self Service (SUS) Portal or the Unified Procurement Platform depending on tender owner.
For further inquiries, please contact supplier.servicedesk@petronas.com or call us at 1-800-88-0011.
Business-to-Business (B2B) Marketplace is an e-commerce marketplace which integrates with the new Unified Procurement Platform.
Currently, the B2B Marketplace allows PETRONAS Users to buy non-stock and non-contracted products from PETRONAS licensed/registered vendors.
Please refer to the following steps and general requirements for you to be a listed vendor on the B2B Marketplace:
Apply PETRONAS License/ Register via PLMS for selected non-stock categories
Create an account to be registered in the B2B Marketplace platform(s). It’s free!
Upload your product(s) into the marketplace catalogue
Start to receive purchase order from buyer
Payment will be transferred to you once goods are successfully delivered
The B2B Marketplace is only applicable for vendors who are licensed/registered with PETRONAS under the non-stock categories.
For more information or detailed instructions on the system navigation, you may refer to the links below
B2B Marketplace Platform Frequently Asked Questions (FAQs)
For further inquiries, please contact supplier.servicedesk@petronas.com or call us at 1-800-88-0011.
PETRONAS Supplier Self Service (SUS) is a procure-to-pay platform, applicable for subsidiaries that are not enabled by the new Unified Procurement Platform.
For more information, you may refer to the links below:
SUS System Frequently Asked Questions (FAQs)Before conducting any procurement activities with PETRONAS, you need to be a licensed or registered PETRONAS vendor (application via PLMS).
PETRONAS vendors are advised to manage both accounts in PETRONAS Supplier Self Service (SUS) Portal and the new Unified Procurement Platform to avoid missing out on any business opportunities with PETRONAS.
Please be informed that you may receive tender notification(s) from either PETRONAS Supplier Self Service (SUS) Portal or the Unified Procurement Platform depending on tender owner.
For further inquiries, please contact supplier.servicedesk@petronas.com or call us at 1-800-88-0011.
Please be informed that our Service Counter at Level 9, Tower 1, PETRONAS Twin Towers and Regional Self-service Kiosk will be suspended until further notice due to COVID-19.
For issues related to PETRONAS licensing system or inquiries on general licensing and registration matters, please contact:
PETRONAS Contact Centre
Tel: 1-800-88-0011
E-mail: lrs_enquiries@petronas.com
Monday – Friday: 8.00am - 5.00pm
To request for virtual consultations, please click the button below to schedule an appointment.
Note: All enquiries will be managed through the channels mentioned above, including regional offices.
For issues related to PETRONAS Procurement Platform systems (SUS Portal, Unified Procurement Platform or B2B Marketplace), please contact:
PETRONAS Contact Centre
Tel: 1-800-88-0011
E-mail: supplier.servicedesk@petronas.com
Monday – Friday: 8.00am - 5.00pm
