Retail in Malaysia
Our domestic marketing arm, PETRONAS Dagangan Berhad operates the largest fuel retail network in Malaysia with more than 1,000 stations nationwide, made possible through a comprehensive logistics and distribution network.
We put our customers first in everything we do. Our promise of making our customers everyday lives simpler and better drives us to continue innovating and developing differentiated offerings to provide our customers, partners, and other stakeholders greater convenience and value. Our extensive fuel retail network, along with our expanding non-fuel portfolio feature approximately 900 strategically located Kedai Mesra convenience stores, designed to deliver an unparalleled customer experience.
We have expanded our non-fuel portfolio even further. Our Café Mesra, caters to our customers’ needs beyond just fuel, available at selected PETRONAS stations and beyond.
Our innovative Setel App, Malaysia’s first mobile application for a seamless on-the-go refuelling and more, takes our pursuit to provide greater convenience to the next level. Launched in 2019, Setel is now packed with more features and services including parking payment, motor insurance, auto assistance, to further enhance customers’ experience wherever they are.
Our commitment to Environmental, Social and Governance (ESG) practices continues to drive our pursuit to shape pathways that protect the future for our business, stakeholders, and the communities where we operate.
Along with greater focus on sustainability, we are making steady progress in many areas especially in clean energy ventures. Together with our strategic partners, we have expanded the network of electric vehicle chargers at our stations. We also pioneered the use of Sustainable Aviation Fuel (SAF) in the country to support the aviation industry’s decarbonisation efforts.
Since 2015, PETRONAS Dagangan has been a certified constituent company member of the FTSE4Good Index Series, reflecting the Company’s substantial ESG practices measured against globally recognised standards.